HighFlyer Casino Cookie Policy

At HighFlyer Casino, we are committed to transparency about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and the choices you have regarding their use. By continuing to browse or use our platform at m.HighFlyer Casino.com, you acknowledge and accept our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at HighFlyer Casino, we use cookies and similar technologies such as web beacons, pixels, and local storage objects to ensure our platform functions correctly and to deliver the best possible experience to our players. Cookies may be set either by us (first-party cookies) or by third-party service providers who operate tools on our behalf.

Cookies can be either session-based, meaning they are deleted when you close your browser, or persistent, meaning they remain on your device for a set period of time. Both types serve important purposes in how our High Flyer Casino platform operates.

Types of Cookies We Use

Strictly Necessary Cookies

At High Flyer, we rely on strictly necessary cookies to enable core functionality of our website. Without these cookies, certain features — such as account login, session management, and secure payment processing — would not work properly. These cookies do not collect personal information that could be used for marketing purposes. Because they are essential to the operation of our services, they cannot be disabled.

• Session authentication and secure HighFlyer Casino login functionality
• Maintaining your active session while you navigate across pages
• Fraud prevention and security enforcement
• Load balancing to ensure consistent platform performance

Functional Cookies

We use functional cookies to remember your preferences and personalise your experience on our High Flyer Casino platform. These cookies allow us to store information such as your preferred language, region settings, and game history so that you do not need to re-enter this information every time you visit. Functional cookies improve usability but are not strictly essential.

• Remembering your language and regional preferences
• Storing your game preferences and display settings
• Recognising returning players to streamline the high flyer login process

Performance and Analytics Cookies

Here at HighFlyer Casino, we use performance cookies to collect aggregated, anonymised information about how visitors interact with our website. This data helps us understand which pages are most frequently visited, how users navigate our HighFlyer Casino app and desktop platform, and where we can make improvements. We may use third-party analytics providers, such as Google Analytics, to process this data on our behalf.

• Tracking page views, session durations, and navigation patterns
• Identifying technical errors or slow-loading pages
• Measuring the effectiveness of our platform updates
• Informing our development roadmap based on real user behaviour

Marketing and Targeting Cookies

We and our third-party advertising partners may use marketing cookies to deliver relevant promotional content to you, including information about our HighFlyer Casino bonus code offers, reload promotions, and Bonus Spins. At High Flyer Casino, we aim to ensure that any promotional messaging you receive is relevant to your interests rather than generic. These cookies may track your activity across other websites to build a profile of your interests.

• Delivering targeted promotions such as the High Flyer Casino no deposit bonus
• Tracking referral sources, including HighFlyer Casino promo code campaigns
• Measuring the performance of our advertising campaigns
• Limiting how often you see the same promotional message

Third-Party Cookies

Our HighFlyer Casino website may contain content and tools provided by third parties, including game providers, payment processors, analytics services, and regulatory compliance tools. These third parties may set their own cookies on your device. We do not control the use of third-party cookies and recommend that you review the relevant privacy and cookie policies of these providers. Third-party service integrations on our High Flyer platform may include analytics, customer support tools, and responsible gambling resources such as BetBlocker and BetGuard.

Cookies and Responsible Gambling

At HighFlyer Casino, we take responsible gambling seriously. Some cookies we use are connected to our player protection tools and help us monitor for signs of problem gambling behaviour, enforce self-exclusion preferences through iGO's BetGuard system, and ensure our platform is accessed only by eligible players (19+ located in Ontario). These cookies serve a protective function and form part of our obligations under our AGCO licence and our agreement with iGaming Ontario.

How to Manage Your Cookie Preferences

At High Flyer, we respect your right to control how cookies are used on your device. You have several options for managing your cookie preferences:

• Browser settings: Most browsers allow you to refuse, delete, or control cookies through their settings menus. Please refer to your browser's help documentation for specific instructions.
• Our consent tool: Where required, we provide an on-site cookie consent mechanism that allows you to accept or reject non-essential cookies at the point of your first visit.
• Opt-out tools: You may opt out of certain third-party analytics and advertising cookies via tools such as the Google Analytics Opt-out Browser Add-on or the Network Advertising Initiative opt-out page.

Please note that disabling certain cookies — particularly strictly necessary cookies — may affect your ability to use key features of our HighFlyer Casino platform, including account login, game access, and payment processing. We recommend keeping essential cookies enabled for the best experience.

Cookie Retention Periods

Different cookies we use have different retention periods. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period — typically ranging from 30 days to 24 months — unless you delete them earlier through your browser settings. Our High Flyer Casino analytics and marketing cookies are generally retained for no longer than 13 months from the date they are set.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we make material changes, we will update the effective date of this document. We encourage you to review our HighFlyer Casino Cookie Policy periodically to stay informed. Continued use of our platform following any updates will be taken as your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your privacy rights in relation to cookie data, please do not hesitate to reach out to us. Our team is available 24/7 via live chat on our platform, or you may contact us by email at info@HighFlyer Casino.com. We are here to help and will respond to your enquiry as promptly as possible.

HighFlyer Casino is operated by Ellipse Entertainment Limited, registered at 5B, First Floor, St Anne's House, Victoria Street, Alderney GY9 3UF, Channel Islands. We are licensed by the Alderney Gambling Control Commission (licence no. 145 C1) and operate in Ontario under authorisation from the Alcohol and Gaming Commission of Ontario (AGCO) in partnership with iGaming Ontario.